1. Acceptance of Terms
By accessing, browsing, purchasing from, or otherwise using the CADO website at https://cado.sg/, you agree to be bound by these Terms and Conditions, together with any other policies or notices published on the website.
If you do not agree to these Terms and Conditions, you should stop using the website and any related services immediately.
2. Eligibility
You represent that you have the legal capacity to enter into a binding agreement under applicable law. If you are using this website on behalf of a company, organisation, or other entity, you confirm that you have authority to bind that entity to these Terms and Conditions.
3. Use of Website
You may use this website only for lawful purposes and in a manner that does not infringe the rights of CADO or any third party, restrict or inhibit any other person’s use of the website, or damage the website, its services, or its reputation.
You agree that you will not:
- Use the website for any unlawful, fraudulent, deceptive, or misleading purpose
- Attempt to gain unauthorised access to any part of the website, server, database, or related systems
- Upload or transmit viruses, malware, malicious code, or any other harmful material
- Interfere with the operation, integrity, or security of the website
- Copy, scrape, reproduce, distribute, or exploit website content for commercial purposes without prior written consent
- Use automated means to access the website in a manner that imposes an unreasonable load on our systems
4. Products and Information
CADO provides information relating to skincare, circulation support, recovery, comfort, and general wellbeing. All content on this website is provided for general informational and educational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated in compliance with applicable law. Information provided on this website does not constitute medical advice and should not be relied upon as a substitute for professional medical consultation, diagnosis, or treatment.
Always seek the advice of a qualified healthcare professional regarding any medical condition or health-related concern. Never disregard professional medical advice or delay seeking it because of information obtained from this website.
We make reasonable efforts to ensure that product descriptions, images, benefits, ingredient details, and usage information are accurate at the time of publication. However, we do not guarantee that all content is complete, current, or error-free.
5. Orders and Payments
When you place an order through our website, you agree that all information provided is accurate, current, and complete. All orders are subject to acceptance, availability, verification, and successful payment processing.
We reserve the right, at our sole discretion, to refuse, reject, cancel, or limit any order, including where:
- A product is unavailable
- There is an error in pricing, product information, or website content
- We suspect fraud, misuse, unauthorised activity, or breach of these Terms and Conditions
- Payment cannot be verified or completed
Prices displayed on the website are in the currency stated on the website and are subject to change without notice, save where otherwise required by applicable law.
6. Shipping and Delivery
Delivery dates and timelines are estimates only unless expressly stated otherwise. We are not liable for delays caused by couriers, logistics providers, customs clearance, force majeure events, inaccurate delivery details, or other matters beyond our reasonable control.
Risk of loss or damage to products passes to you upon delivery, unless otherwise required by applicable law.
7. Returns and Refunds
Returns, exchanges, and refunds are subject to any return or refund policy published on the website or otherwise provided to you in writing. Certain items may not be eligible for return due to hygiene, safety, promotional, or operational reasons, except where non-excludable rights apply under Singapore law.
Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any right or remedy that cannot lawfully be excluded, restricted, or modified under applicable law, including consumer rights under Singapore law.
8. Intellectual Property
All content on this website, including text, trademarks, logos, branding, graphics, icons, images, videos, layouts, software, and written material, is owned by or licensed to CADO unless otherwise stated.
You may not reproduce, adapt, distribute, publish, display, transmit, create derivative works from, or otherwise use any part of the website or its content without our prior written consent, except for limited personal, non-commercial use permitted by law.
9. Prohibited Conduct
You must not misuse the website or related services. Prohibited conduct includes, without limitation:
- Posting or transmitting false, defamatory, abusive, obscene, or unlawful material
- Impersonating any person or entity or misrepresenting your affiliation
- Attempting to reverse engineer, decompile, or tamper with the website or its underlying systems
- Breaching any applicable law, regulation, or third-party right
We reserve the right to suspend, restrict, or terminate access to the website where we reasonably consider that misuse has occurred.
10. Third-Party Links
The website may contain links to third-party websites, payment gateways, social media platforms, or other external services. Such links are provided for convenience only. We do not control and are not responsible for the content, availability, security, or practices of third-party services.
Your use of third-party services is governed by the terms and policies of those third parties.
11. Disclaimers
To the fullest extent permitted by law, this website and all content, products, and services made available through it are provided on an “as is” and “as available” basis, without warranties, representations, or guarantees of any kind, whether express, implied, or statutory.
We do not warrant that the website will be uninterrupted, secure, error-free, free of viruses or other harmful components, or that any defects will be corrected.
12. Limitation of Liability
To the fullest extent permitted by law, CADO shall not be liable for any indirect, incidental, special, punitive, or consequential loss or damage, or for any loss of profits, revenue, goodwill, data, business opportunity, or anticipated savings arising out of or in connection with your access to, use of, or inability to use the website, products, content, or services.
Where liability cannot be excluded under applicable law, our liability shall be limited to the maximum extent permitted by law and, where appropriate, to the price paid by you for the relevant product or service giving rise to the claim.
13. Indemnity
You agree to indemnify and hold harmless CADO, its affiliates, officers, employees, contractors, and service providers from and against claims, losses, liabilities, damages, costs, and expenses, including reasonable legal costs, arising from or related to your breach of these Terms and Conditions, misuse of the website, or violation of any applicable law or third-party rights.
14. Privacy
Your use of the website is also subject to our Privacy Policy and any cookie or data handling notices published on the website. Please review those documents to understand how personal data may be collected, used, disclosed, and protected.
15. Electronic Communications
You agree that communications, notices, disclosures, and records provided by us electronically satisfy any legal requirement that such communications be in writing, to the extent permitted under applicable law.
Where you place orders or submit information through the website, you acknowledge that contractual terms, confirmations, and records may be formed and maintained by electronic means.
16. Changes to These Terms
We may amend these Terms and Conditions from time to time by publishing an updated version on this page. Changes take effect from the date of publication unless otherwise stated. Your continued use of the website after any revised Terms and Conditions are posted constitutes acceptance of those changes.
17. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore.
Subject to any mandatory rights available under applicable consumer protection law, you agree that the courts of the Republic of Singapore shall have exclusive jurisdiction to hear and determine any dispute arising out of or in connection with these Terms and Conditions or your use of the website.
18. Contact Us
If you have any questions about these Terms and Conditions, please contact us.